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Installation Review

MS Fibre Limited work for multiple Network Build Partners and we have completed an installation on behalf of your chosen Internet Service Provider.  Whilst the fibre service may not actually be live yet, our job is to install the fibre feed from the network up to your property ready for service.

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We gather feedback to ensure that our teams are providing the exceptional service that MS Fibre expects.

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We would greatly appreciate your feedback, which will be shared with our engineers, unless you tell us otherwise.  This helps us monitor service as well as plan the training and development needs of our teams.

Courtesy
PoorFairGoodVery GoodExcellent

Did our Engineer(s) introduce themselves and advise who they were working for?

Knowledge
PoorFairGoodVery GoodExcellent

Did our engineer(s) explain the process, what they were installing, how it works etc.

Professionalism
PoorFairGoodVery GoodExcellent

Did our engineer(s) discuss cable routes and equipment locations with you?

Your Details

Thank you for your feedback, it is appreciated and really important to us.

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